Cactus Glow Studio

Privacy Policy

Privacy Policy

Effective date: 10/1/2025
Business: Cactus Glow Studio (“we,” “us,” “our”)
Contact: [email protected] • 832-303-4019 • Dickinson, TX 77529

1) What we collect

  • Identifiers & contact info: name, email, phone number, billing/shipping address.

  • Order details: items purchased, customizations, notes, timestamps.

  • Payment info: processed securely by our payment processor (we do not store full card numbers).

  • Communications: emails, texts, and form submissions.

  • Device/usage data: IP, browser type, pages viewed, and basic analytics/cookies for site functionality.

2) How we use information

  • Order processing & fulfillment (quotes, invoices, shipping, customer support).

  • Account & transactional messages (order confirmations, updates, and reminders).

  • Service improvement & safety (debugging, analytics, fraud prevention).

  • Marketing (optional) with your consent; you can opt out anytime.

Text Messaging Program (A2P 10DLC)

If you provide your mobile number and opt in, we may send SMS/MMS about orders, updates, and occasional promotions. Message frequency varies. Message & data rates may apply. Reply STOP to cancel and HELP for help (or email [email protected]). Consent is not a condition of purchase, and texts may be sent using automated technology. Carriers are not liable for delayed or undelivered messages.

Mobile information sharing: We do not share mobile information with third parties or affiliates for marketing or promotional purposes. Sharing with subcontractors/service providers is permitted only to support our services (e.g., customer support, delivery). Opt-in data and consent for text messaging are not shared with any third parties.

3) How we share information

We share personal information with trusted service providers that help us run our business (e.g., GoHighLevel/LeadConnector for forms and messaging, payment processors, shipping, email/SMS delivery, analytics). They are bound to use the data only as instructed. We may also share data to comply with law, protect rights, or in a business transfer (e.g., merger). We do not sell personal information.

4) Cookies & analytics

We use necessary cookies for site and checkout functionality and basic analytics to understand site performance. You can adjust browser settings to limit cookies, which may affect some features.

5) Your choices

  • Email/SMS: unsubscribe or reply STOP to texts; reply HELP for assistance (or email [email protected]).

  • Access/Deletion: contact us to request a copy or deletion of your data, subject to legal/operational needs.

  • Marketing opt-out: you can opt out of marketing communications at any time (transactional messages may still be sent).

6) Data retention

We retain information for as long as needed for orders, accounting/tax, compliance, and to resolve disputes, then delete or anonymize it.

7) Security

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No method is 100% secure.

8) Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

9) International users

If you access our services from outside the U.S., your information may be processed in the U.S. and other locations with different data laws.

10) Changes to this policy

We may update this Privacy Policy. Material changes will be posted with a new Effective date.

11) Contact us

Questions or requests? Reach us at [email protected] or mail Dickinson, TX 77529.